Inside the walls of 1315 Walnut Street, you will find a group of sincerely dedicated, smart and driven people. I started here not so long ago and in that time I have found that the pleasure of working with the employees of RJMetrics has surpassed my expectations. Those who work here are truly engaged; they start the day with excitement and end the day accomplished. The success achieved here makes each working day a step in the growth of the company through the evolution of ideas.

My perspective is through support (makes sense, I am a support and implementation analyst after all) and in my time I have already marveled at the treatment of ideas. A simple support request can turn into a vibrant discussion of how to enable a new metric. It starts as “Hey, how could you….” and before you know it, you are walking through the office sweeping people up in the tornado of an idea. Of course, this one idea turns into five more. Finally the process is over. People are grinning with excitement from the idea-sugar rush and the baton is passed to the developers.

It’s these little successes, these little victories that make the day worthwhile. They drive passion and innovation that enable to us to constantly put forth a better product and better service. And to top it all, it’s not only a satisfying process but an empowering result. Our work matters because it matters to our clients. Our work enables someone else to understand their business better, to help drive their growth. Here in support, we teach our clients to understand the system and empower them to create metrics. Often this leads to that support request that turns into “Hey, how could you…” And the cycle is complete. There is a symbiosis to it all; which is why in the end, our success means client success.